When you're on a job, after hours, or on the other line, callers hit voicemail — and most of them won't leave a message. Our managed AI receptionist picks up in two rings, answers questions the way you would, books the job on your calendar, and escalates real emergencies straight to your cell. You see a transcript of every single call.
You do your best work when you physically can't reach the phone. That's exactly when it rings.
Nights and weekends are when urgent calls happen — and when nobody's at the desk to take them.
Most callers hang up rather than leave a message. You never even know they called.
We set up conditional forwarding: calls you answer stay exactly as they are. Only when your line rings out, is busy, or it's after hours does the assistant pick up — trained on your services, your prices, and your rules.
Around the clock. It greets callers with your company name and handles the conversation the way you've told it to.
Routine requests get scheduled straight onto your calendar, with the caller's name, address, and issue captured and confirmed.
You define what counts as urgent. Those calls collect the details, then ring and text your cell within a minute.
Every call arrives as a text summary and full transcript. More visibility than voicemail ever gave you — nothing happens on your line you can't read.
Caller
"My water heater's flooding the garage — is anybody there??"
Your line
"You're in the right place — we handle this every week. First: is water actively leaking right now?"
Caller
"Yes! It won't stop."
Your line
"Okay. I'll walk you to the shutoff valve, then get someone calling you back within 15 minutes. What's the address?"
Want to hear it for real? On the demo call, you play the customer and judge with your own ears.
One-time $199 setup covers building your assistant, testing it against 25 real call scenarios, and going live on your existing number — nothing about your phones changes. Already on a Northlight Growth or Pro plan? Ask about bundle pricing on your free call.
Book a free callBook a free call — we'll put the assistant on the line, you play the panicking customer, and you judge it with your own ears. If it doesn't impress you, you've lost 15 minutes.
Book a free call